Frequently Asked Questions
Everything you need to know about Triphlexa products and orders.
What is Moringa?
Moringa Oleifera is a fast-growing tree native to South Asia. Its leaves, pods, and seeds are packed with nutrients — including vitamins A, C, E, calcium, potassium, and protein. It is often called the "miracle tree" for its health benefits.
Are your products 100% natural?
Yes. All Triphlexa products are made from pure, additive-free Moringa. We do not add fillers, preservatives, or artificial ingredients.
How long does delivery take?
Standard delivery takes 4–7 business days. Express shipping (where available) takes 1–3 business days. You will receive a tracking update once your order is shipped.
What payment methods do you accept?
We accept all major debit/credit cards, UPI, net banking, and Cash on Delivery (COD) via Razorpay.
Can I return or exchange a product?
Yes. We offer a 7-day return policy from the date of delivery for unopened products in original condition. Please contact us at support@triphlexa.in to initiate a return.
How should I store Moringa powder?
Store in a cool, dry place away from direct sunlight. Keep the pack sealed after each use. Refrigeration is not required but can extend shelf life.
Is Moringa safe during pregnancy?
While Moringa leaves are generally considered safe, we recommend consulting your doctor before consuming any supplement during pregnancy or breastfeeding.
Do you ship internationally?
Currently we ship within India only. We are working on expanding international shipping — stay tuned!